Last Updated: 19 December 2025
Suvidhas, operated by HRK SERVICES (“we”, “our”, “us”), respects your privacy and is committed to protecting the personal information of users (“you”, “your”). This Privacy Policy explains how we collect, use, store, and protect your information when you use suvidhas.com, mobile applications, or related services (collectively, the “Platform”).
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Information We CollectWe may collect the following personal information:
Full name
Mobile number
Email address
Gender (optional)
Address and location details
Profile image (if uploaded)
Payment-related identifiers (transaction IDs only)
1.2 Location InformationNote: We do not store debit/credit card, UPI PINs, or banking credentials.
We collect location data to determine service availability and assign service professionals.
Location data may include city, area, and GPS-based coordinates (only when required).
IP address
Device type, OS version, app version
Date and time of access
Interaction logs for performance and security monitoring
We use collected information to:
Create and manage user accounts
Provide and improve services
Process bookings and payments
Assign service professionals
Enable customer support and notifications
Prevent fraud, abuse, or unauthorized activity
Comply with legal and regulatory requirements
We do not sell your personal information.
We may share information only with:
Service Professionals (limited data required to perform the service)
Payment Gateway Providers (for transaction processing)
Technology Partners (hosting, analytics, notifications)
Legal Authorities, when required by law
All third parties are contractually obligated to protect user data.
4. Payment InformationPayments are processed through secure third-party gateways.
Suvidhas does not store sensitive payment details.
Transaction references may be stored for accounting and dispute resolution.
Personal data is retained only as long as necessary for service delivery or legal compliance.
Users may request deletion of their account and associated data, subject to legal obligations.
We use cookies and similar technologies to:
Improve platform performance
Analyze usage patterns
Maintain session security
You may control cookies through your browser or device settings.
7. Data SecurityWe implement industry-standard security measures, including:
Encrypted communication (HTTPS)
Access control and authentication
Secure server infrastructure
Regular monitoring and audits
However, no digital platform can guarantee absolute security.
8. User RightsYou have the right to:
Access your personal data
Correct inaccurate information
Request data deletion (subject to legal limits)
Withdraw consent for non-essential communications
Requests can be sent to the contact email below.
9. Children’s PrivacyThe Platform is not intended for users under 18 years of age.
We do not knowingly collect data from minors.
The Platform may contain links to third-party websites or services.
Suvidhas is not responsible for the privacy practices of such external platforms.
We may update this Privacy Policy from time to time.
Updated versions will be posted on the Platform with a revised “Last Updated” date.
Continued use of the Platform implies acceptance of changes.
This Privacy Policy shall be governed by the laws of India.
Any disputes shall fall under the jurisdiction of Indian courts.
For privacy-related queries, concerns, or data requests:
📧 Email: suvidhas.universe8@gmail.com
🏢 Business Name: HRK SERVICES
🌐 Website: https://suvidhas.com
By using Suvidhas, you consent to the collection and use of your information as described in this Privacy Policy.